Insurance runs on platforms — broker portals, direct-sales channels, claims management, pricing engines, comparison tools. Each one needs a product catalogue, a rules engine, integration with policy and underwriting cores, and a clear regulatory paper trail.
OutSystems gives all of that without the SI overhead. Eight projects across Portuguese carriers, international claims handlers, and pension specialists — every one of them on OutSystems.
From standing up a brand-new direct-sales channel for OK! Teleseguros, to re-platforming Lusitania's broker portal, to building Mercer's pension-comparison tool — the patterns repeat, the tech doesn't change.
Take insurance products that used to sell through brokers and call centres and put them on a 24×7 self-service channel — quotation, underwriting, policy issuance, all in one flow.
OutSystems sales platforms integrated with the carriers' underwriting and policy-management cores. Product catalogue and rules engine drive pricing. Single design across web and mobile.
Via Directa (OK! Teleseguros home + MRH multi-risk), NSeguros (Plataforma 24×7), OK Teleseguros (Tarifador Automóvel) — three carriers, same delivery pattern. KPIs by carrier on request.
Insurance is still sold through mediators. They need fast quotation, clear product information, policy management — across every line the carrier offers. Old broker tools are slow, fragmented and hated.
Single broker portal on OutSystems. Multi-line product catalogue with one rules engine. Integration with carrier policy core. Self-service for the mediator, governance for the carrier.
Lusitania Portal dos Mediadores + Fidelidade MultiSIN are the headline cases here. Specific volumes, regions and product lines available from the account team.
Pensions, claims, corporate insurance — domains where the workflow is the product. Custom logic, complex integrations, audit trails by default, often regulatory submission attached.
Same OutSystems foundation, different shape per domain. Mercer's Pension Plan Comparison for Portucel. Caixa Seguros' MultiSIN and Site ENS for corporate clients. Van Ameyde's claims-handling system for National Netherland.
Keep it Simple · Insurance sector · 2026. Talk to us about your next OutSystems platform — direct sales, broker portals, claims, pensions, anything else.